1. Information We Collect
We collect information you provide directly to us when creating an account, placing an order, or contacting customer support. This may include your name, business or institutional affiliation, email address, billing and shipping addresses, and telephone number.
2. Payment Data Security
Payment transactions are processed securely through PCI-DSS Level 1 compliant payment gateways. WholesaleCompound does not store, process, or have access to raw payment card numbers or security CVV codes on our servers.
3. How We Use Information
We use collected data solely to process orders, facilitate fulfillment and delivery, communicate transactional notices, prevent fraudulent activities, and maintain necessary compliance records for laboratory supply transactions. We do not sell, rent, or trade your personal data to third parties for marketing purposes.
4. Information Sharing & Service Providers
Your information may be shared with trusted operational service providers solely to perform essential services, including payment processors, carrier services, and warehousing fulfillment partners under strict confidentiality agreements.
5. Cookies & Site Tracking
We use essential cookies to maintain session states, manage shopping cart contents, and authenticate authorized users. You may adjust browser settings to refuse cookies, though certain storefront capabilities may be impaired.
6. Your Privacy Rights & Contact
You may request access to, correction of, or deletion of your personal account data by submitting a written request to customer support at support@wholesalecompound.com.